RESTAURANT 365
-Inventory
-Invoices
-Scheduler
Check out new updates in the "In the Know!" section!
MeazureUp
-Daily line checks
-Quarterly review actions
Don't forget! Line checks are due twice daily and are scored on your quarterly reviews, as are outstanding review actions.
Questions? Contact Erin Detrick or Matty Caetano
CareerPlug
-All-in-one hiring platform
Best practice: Check applicant flow every shift, and send texts to qualified applicants as soon as you see them in the system. Applicants are 78% more likely to respond to text messages.
Questions? Contact Emily Cash
Schoox
-Training platform
-Big Whiskey's Library - Builds, procedures, one-sheeters, etc.
Best practice: Deactivate termed employees regularly to reduce the number of licenses your store has to pay for. No activity from current employees for 45 days will automatically deactivate the employee. Be sure your employees are staying current on training!
Questions? Contact Emily Cash or Erin Detrick
Technology
Support phone numbers
- Toast 617-682-0225
- MICROS 417-883-1003
- RX Music 1-866-726-1011
- Heartland (ask a store)
- Computer Geeks 417-889-4335
US Foods
-Big Whiskey's food supplier
Don't forget! Orders are due to US Foods no later than Monday and Thursday by noon for Tuesday and Friday trucks.
Questions? Contact Shane Sandbothe, US Foods Representative
ShiftNote
Big Whiskey's Chat
Big Whiskey's Email
Rockstar Recognition
-Please submit your FOH & BOH Rockstars monthly using this form!
Questions? Contact Malorie Teter
Operations Contacts
Matty Caetano - VP of Operations, mcaetano@bigwhiskeys.com
Greg Veach - District Manager, gveach@bigwhiskeys.com
Emily Cash - Operations Manager, emily@bigwhiskeys.com
Technology
Erin Detrick - Director of Franchise Operations & Technology, edetrick@bigwhiskeys.com
Marketing
Andrea Breen - Director of Marketing, andrea@bigwhiskeys.com
Malorie Teter - Marketing Assistant, malorie@bigwhiskeys.com
HR & Accounting
Jeremy Heslin - VP of Accounting & Legal, jeremy@bigwhiskeys.com
Debby Evans - Accounting Manager, debby@bigwhiskeys.com
Maintenance
Travis Morrisett - travis@bigwhiskeys.com
Home Office
4101 N. State Highway NN, STE 105
Ozark, MO 65721
417-581-5007
Stay in the know!
Current LTO
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Game On
DirecTV Sports Guide
Saturday & Sunday
Reminder! Your Game Day atmosphere is incredibly important to our guests. Make sure all your TVs are set to the correct channels and the sound is set to whatever the most important game of the moment is!
Important Dates
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